Privacy Policy

Last updated: October 6, 2026

What we collect

• Account: email address and sign-in provider (email/password or Google).
• Profile: display name, unique username, optional photo and bio.
• Programs: programs you create (title, schedule, venue, itinerary, guides, cover image) and programs you join, including seat number and check-in status.
• Social: friend requests and friends, blocked users, chat messages and images, statuses (which expire after 24 hours), photos you share to a program's gallery, program reviews and programs you save.
• Device: a push notification token, crash reports and anonymous usage analytics.
• Ads: on Android, the advertising ID, approximate location derived from your IP address, and ad interactions are processed by Google AdMob to show and measure ads.

How we use it

To provide the app (showing and reserving programs, delivering messages and notifications, letting friends find you by username, fixing crashes) and, on Android, to show ads through Google AdMob as described below. We do not sell personal data.

Advertising

The free Android app shows ads from Google AdMob: a banner on the Discover screen, an occasional full-screen ad between pages, and optional videos you can choose to watch to unlock more hosted programs. In the EEA, UK and Switzerland we ask for your consent first, and you can change it any time in Settings → Privacy choices. You can reset or delete your advertising ID in your device settings. See how Google uses data from apps that use its services.

Who can see what

• Your display name, username, photo and bio are visible to other signed-in users.
• Public programs are visible to all users. Private programs are visible to their members and to people who have the join code.
• Program members can see each other's names in the member list and group chat.
• Statuses are visible only to you and your friends at the time of posting.
• Program photos and reviews are visible to the program's members and, for public programs, to signed-in users.
• Saved programs are visible only to you.

Service providers

Data is stored and processed by Google Firebase (Authentication, Cloud Firestore, Cloud Messaging, Crashlytics, Analytics, App Check) and Google AdMob (ads). Images are compressed on your device and hosted with Cloudinary or ImgBB (image hosting). Push notifications may be relayed through a Cloudflare Worker that does not store message content.

Retention and deletion

Statuses are deleted after 24 hours. You can delete your account at any time in Settings → Delete account. This removes your profile, username, friends, statuses, saved programs and notifications, and removes you from programs you joined. Uploaded images are removed from the image host on request. Messages you sent in group chats and programs you host may remain visible to their members.

Children

Seatflow is not directed to children under 13 and we do not knowingly collect their data.

Contact

Questions or deletion requests: darwinjamesprojects@gmail.com. To delete your account, see Delete your account.